1. Introduction & Company Information

These Terms and Conditions govern the engagement, provision, and delivery of traffic management, roadworks safety, signage, equipment hire, and consultancy services provided by D.W. Utility Services Limited (trading as DW Traffic Management), CRO No. 306730, located at Paddy’s Point, Ringaskiddy, Co. Cork, Ireland.

By engaging our services, requesting a quotation, or using the website dwtm.ie, you (“Client” or “User”) agree to be bound by these terms.

2. Quotations, Pricing & Booking

All quotations issued by D.W. Utility Services Ltd. (DW Traffic Management) are valid for thirty (30) days from the date of issue unless explicitly agreed in writing otherwise. Pricing is subject to site surveys, scope validation, ground conditions, and local authority permitting requirements.

Any variations, emergency modifications, extended operational hours, or additional equipment requested on-site beyond the initial specification will be documented and billed according to agreed standard hourly or daily rates.

3. Regulatory Compliance & Chapter 8 Requirements

D.W. Utility Services Ltd. (DW Traffic Management) operates strictly in accordance with:

• The Department of Transport Traffic Signs Manual – Chapter 8: Temporary Traffic Measures and Signs for Roadworks.
• Guidance from Transport Infrastructure Ireland (TII) and relevant Local Authorities (e.g., Cork County Council, Cork City Council).
• The Safety, Health and Welfare at Work (Construction) Regulations.

Where statutory road opening licences (MRL/TII) or Garda permits are required, work shall commence only once formal statutory approvals have been granted.

4. Client Responsibilities & Site Safety

The Client shall ensure that:

• Safe and unimpeded access is provided to the designated work zone and depot staging areas.
• Site inductions, hazard identifications, and relevant contractor safety files are coordinated prior to installation.
• No client personnel, third-party contractors, or unauthorized machinery shall alter, move, or interfere with installed temporary signage, cones, barriers, or traffic lights without our explicit consent.

5. 24/7 Emergency Response & On-Call Services

Emergency traffic management callout services are available 24 hours a day, 7 days a week via our dedicated line (087) 2820765. Response times are subject to prevailing traffic conditions, weather severity, and depot dispatch distances. Emergency rates apply outside standard operating hours.

6. Cancellations & Postponements

Cancellations or postponements received less than 24 hours prior to scheduled site deployment may be subject to cancellation charges to cover mobilized personnel and equipment allocation.

7. Limitation of Liability & Force Majeure

D.W. Utility Services Ltd. maintains comprehensive public liability, employer liability, and commercial vehicle insurances. We shall not be liable for delays or operational failures arising from force majeure events including, but not limited to, extreme meteorological warnings (Status Red/Orange weather alerts), civil emergencies, road blockades, or unauthorized interference by members of the public.

8. Governing Law

These Terms and Conditions and any contractual disputes arising therefrom shall be governed by and construed in accordance with the laws of Ireland, and the parties submit to the exclusive jurisdiction of the Irish courts.

Contacting Us

If you have any questions regarding these Terms and Conditions, please contact us at:

DW Traffic Management
D.W. Utility Services Limited (CRO No. 306730)
Paddy’s Point, Ringaskiddy, Co. Cork
Phone: 021-2296150 | Email: info@dwtm.ie